Privacy Policy
Overview
This Privacy Policy explains how Alameda Custom Railing ("we," "us," or "our") handles information collected through this website. We keep this simple on purpose: we collect only what we need to respond to your request and connect you with a licensed and insured railing professional, and we do not sell your information. By using this site or submitting our contact form, you agree to the practices described here.
Information We Collect
We collect the information you choose to give us through our contact or estimate form. That typically includes:
- Your name
- Your phone number and email address
- Your property location or service address
- Details about your project that you include in your message
We may also collect limited technical information automatically, such as your IP address, browser type, and pages viewed, through standard web logs or analytics. This is used to keep the site working and to understand general traffic, not to identify you personally.
How We Use Your Information
We use the information you submit to:
- Respond to your inquiry and answer your questions
- Connect you with a licensed and insured railing contractor to schedule a free on-site estimate
- Follow up about your project and provide the service you requested
We do not use your information for unrelated marketing without your consent.
How We Share Information
To provide the service you asked for, we may share the details you submit with a local licensed and insured railing professional so they can contact you and prepare your estimate. That is the core purpose of this site.
We do not sell your personal information to third parties, and we do not share it with unrelated companies for their own marketing. We may disclose information if required by law or to protect our legal rights.
Cookies and Analytics
This site may use cookies or similar technologies to support basic functionality and to measure aggregate traffic. You can set your browser to refuse cookies or alert you when they are used; some parts of the site may work differently if you do.
Data Retention and Security
We keep the information you submit only as long as needed to respond to your request and provide service, then dispose of it as appropriate. We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices and Removal Requests
You may ask us to access or delete the information you submitted at any time. To request removal, email info@alamedacustomrailing.com or call (510) 555-0100 and we will take care of it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the site after changes are posted means you accept the updated policy.